• Writing in plain English for Banking & Finance
• Business Writing Skills: style & impact
• Business Writing: accuracy & clarity                                                                     • Advanced Business Writing Skills
• Effective Reports & Proposals
• Writing Persuasively

By the end of these courses each participant will be aware of how to develop their ability to write clearer, more understandable emails and other documents that send the right message to the intended reader. Whether you want to improve the accuracy and clarity of your writing, or are looking to improve the style and impact to influence your reader, one of the six courses is sure to suit.

Business Communication

• Business Presentation Skills
• Advanced Presentation and Public Speaking Skills
• Process Negotiations: going beyond win-win
• The Science of Persuasion and the Psychology of Sales                                        • Business Communication Skills: breaking through the barriers
• Using Emotional & Social Intelligence in the Workplace                                      • Customer Management: going beyond customer care                

• NLP + NSC Neuro-Linguistic Programming + Neuro-Syntactic Coding (Certification programme)

These eight very practical workshops are based on the latest thinking and research about increasing confidence, dealing creatively with difficult situations and managing your way to peak performance. They are filled with activities and focus on increasing the participants’ communicability through skills development using real-world examples.They will then leave the course with practical tools that can help them in any modern business setting.


For more information and detailed course descriptions please contact
david.hirst@hirst-dts.com